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Take advantage of our livesupport™ services for immediate tech support:
Phone Support: 888-920-3450 x201 (may require callback)
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*Billing Rate $1.50 per minute ($85.00/hr for onsite support)
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Zero2Sixty

Receive expert IT advice, money-saving tips and informative articles on computer, web and IT solutions simplified for non- technical, small business owners and managers.

Worry-free IT with RevITup™ Business Care Managed Services

24x7x365 Remote Monitoring, Mangement and Immediate Response from Anywhere
 

RevITup™ BDR – The Complete Onsite & Remote Backup and Disaster Recovery Solution for Your Business

Disc Storage is the Emerging Technology. With the falling prices of disk arrays and the stability of the medium, the days of tape and tape drives will end soon. Tape is a linear medium and backing up to tape is a time consuming task. Unlike the tape drive process, a disk backup system can be monitored and managed 24/7 by The Launch Pad so your business and employees don't have to take on those tasks.             

Give Your Tapes the Pink Slip
Near Real-Time Backups. The "Incremental Forever" methodology used by RevITupTM BDR Business Care captures all changes to the initial server disk image in 15-minute increments. This allows end-users to reconstruct the state of their data at any of those 15-minute restora¬tion points. This level of forensic and auditable data recovery may satisfy various regulatory requirements -- including HIPAA and GLBA -- for data retention

Near Real-Time Backups. The "Incremental Forever" methodology used by RevITupTM BDR Business Care captures all changes to the initial server disk image in 15-minute increments. This allows end-users to reconstruct the state of their data at any of those 15-minute restora¬tion points. This level of forensic and auditable data recovery may satisfy various regulatory requirements -- including HIPAA and GLBA -- for data retention and data record reconstruction. 
          
Onsite Virtual Server. Should any of your servers fail, our server virtualization technology embedded in the NAS device allows your servers and applications to be re¬stored and rebooted within a few hours. Rather than wait days for replacement parts for your server, your NAS can get your business up and running quickly.

View our Online Demo to See How This Complete Protection Solution for Your Business Works

A Complete Image. We generate an image of all hard drive partitions via an agent on the NAS device at your location. This data is written at block level, via a block transfer, to remote servers. Block transfer is the most efficient way to write to disk and is much less prone to errors that result from file-level backups. Your database applications such as Microsoft SQL Server and Microsoft Exchange Server are safer and easier to replicate after block transfer should a disaster occur.
    
 
Intuitive and Flexible Restoration. We test restoration at the outset of the installation of RevITupTM BDR Business Care to ensure correct processes and results in a subse¬quent data restoration event. RevITupTM BDR Business Care employs a quick and intuitive restoration process that can support a bare metal restore to new hardware with a different configuration, hardware or drivers from your current server. 

Secure Remote Storage. After imaging the servers to which it is attached, the NAS device creates an indepen¬dent 256-bit encryption tunnel and transmits the imaged data to our secure offsite location, where it is stored in an encrypted, compressed format. That remote site then replicates again to an alternate data center in yet another location, creating a total of three copies of your critical data in three geographically distinct regions.

Adaptive Bandwidth Throttling. Transmission of your encrypted data occurs over your current Internet con¬nection and is configured by The Launch Pad to minimize bandwidth consumption. Adaptive Bandwidth Throttling relies on unused bandwidth within your current connec¬tion to provide the minimum slow-down to your Internet Connection.
                           

Start today with our Free 21 Point Network Audit & Technology Assessment
As a prospective customer, we offer a complimentary security audit to pin-point where you are most vulnerable to virus infection, hacker attacks, and data loss. We'll also show you how to stop spam from eating up your network resources without interfering with legitimate e-mails you want to receive.

To schedule your technology assessment and problem prevention audit , please contact us at 888-920-3450 ext 202 or e-mail support@launchpadonline.com.

RevITupTM Business Care Managed Service FAQ

1. Q. What size organization can benefit from the RevITup™ Business Care Program?
   A. Any size organization can take advantage of the many benefits. Typically organizations with 5 desktops or more will reap the terrific benefits and savings. We do have a special plan designed for one-person organizations. Contact us for details.

2. Q. Is there a commitment time for the RevITup™ Business Care agreement?
  A.  The contract is renewed on an annual basis and we do request your commit to 3 months so that you can properly evaluate the benefits and we have to completely tune up and standardize your network. You can cancel after that time with 30 days notice.

3. Q. Besides knowing that all of my devices are being monitored and managed, what other benefits does my organization enjoy?
  A. Our RevITup™ Business Care clients receive guaranteed response time and priority service when support or project work is needed. RevITup™ clients also received discounted support and project work, B2B web online store discounts, included help desk and onsite support, Microsoft updates and patch management, technology planning sessions and executive summary network health reporting. Backups, services, hardware, software and errors are monitored EVERDAY and Antivirus and Antispyware licenses are included FOREVER. No more costly annual renewals!

4. Q. What if we already have an IT manager or IT department?
  A.  That's great. RevITup™ Business Care Basic is actually designed for organizations that have internal IT staff. We can still provide all of the backend monitoring and management features, Antivirus and Antispyware licensing and much more. Plus, we can make our monitoring tools, which include asset management and details on each workstation and server, a graphical view of each device on the network with its condition and one-click integrated remote login, available to your IT manager or department. It will significantly reduce costs and downtime and simplify IT for your organization. Instead of putting out fires, your IT staff can concentrate on technology projects that benefit your bottom line and improve your business processes.

5. Q. What's the process when a problem is discovered on our network, server or workstation?
  A. All of our RevITup™ Business Care clients are monitored 24x7x365 via our software tools and network operations center. When any problem or error condition is detected, an alert is immediately generated to our monitoring software portal and remediated remotely by our support technicians. Any critical issue also results in an automatic page to a field services manager. The condition is remotely remediated and when the condition is returned to normal, the alert is closed.  The idea is to resolve many little issues as they occur before they turn into big problems on the network or the system. If a condition requires onsite support or user intervention, our team will notify you immediately. All support incidents are tracked in our online system accessible to you at any time. Plus we can proactively run maintenance through our tools as well. For example, system defrags and temp file cleanups are scripted to run on a regular basis.
 

National Support, Help Desk and Multi-Location Managed Service Agreements
We also provide regional service contracts, systems installations and warranty services throughout the U.S. For more information, contact our Sales Team; sales@launchpadonline.com or 888-920-3450 x202. More information is also available on the Technical Support section of our site.

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Have a specific project in mind?
Need a quote for volume pricing or software licensing? Looking to install or upgrade your current network? What are your IT or Web challenges? The Launch Pad can help you get the ball rolling. We are happy to provide you with an evaluation and no-cost proposal custom tailored for you.       Request a Quote >>

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