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CALL US: 1.888.920.3450

THE IT & WEB SOURCE FOR SMALL BUSINESS

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WHY CHOOSE US?

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ABOUT OUR ONLINE STORE

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"your one-stop shop for small business technology and web solutions"

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C O N T E N T S

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Need Immediate Tech Support?

Take advantage of our livesupport services for immediate tech support:
Phone Support: 888-920-3450 x201 (may require callback)
LiveSupport Chat: Chat in real-time with an expert technician
LiveSupport Remote : One of our technicians can connect live to your PC for remote support and repair. (web connection needed)
LiveSupport Onsite : Schedule onsite service or request a phone support callback at a time convenient for you.
*Billing Rate $1.50 per minute ($85.00/hr for onsite support)
Accepting Visa/MC & Amex.

Complimentary Support Options

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Online support is always available to existing Launch Pad Customers using our livesupport™ options. Both existing and non-Launch Pad customers the eTicket system at no charge. After review, a technician may contact your with further support recommendations.

eTicket Support (no charge): Create a support ticket using our online ticket system (4 hour response)eticket

 

livesupport100 Need Immediate PC Support? Choose a livesupport™ Service Option >>

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The Right IT Stuff: Finding & Working with the Best IT Partner for Your Small Business

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Computer and Network Service and Support - Professional Services & IT Outsourcing & IT Consulting Services

Service Overview - Committed to Excellence
The Launch Pad offers a one-stop source for small businesses computer consulting including network design and implementation, website development, hardware and software maintenance and employee training. Our Professional Services team serves clients who value the importance of technology and demand highly skilled, properly managed integration services - driven by a foundation of experience and bottom-line business focus. We specialize in providing, installing and supporting both local area and wide area networks for business. We are committed to excellence and employing best practices in all areas of computer and web services for your business or organizations. To best meet those needs, The Launch Pad continues to expand both sales staff, website development team and certified service technicians. We are dedicated to meeting our customer needs with personal service and a wide range of end-to-end computing and networking solutions.

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Even if your company has a minimal computer services staff and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a large in-house support organization. The Launch Pad Professional Services Team specializes in sophisticated systems, software integration and information technology consulting.

  • Network Communications infrastructure design and implementation
  • Workstation software package design integration
  • Workstation asset and application managment
  • Server application services design, integration and support
  • System migration and renovation
  • Expert Thin-client implementation
  • Secure remote access and mobile application services
  • Storage service design, implementation and support
  • Technology services continuity and IT asset protection
  • System and user training

The Launch Pad's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware up and running.  more info >>

Onsite Service:
Onsite computer and network service, support and training is available to our customers throughout the US through our team of national expert service providers for troubleshooting, network installation and management and project rollouts. To schedule onsite service, simply contact our office and or use the online form to Request a Service Call and we will be happy to set an appointment. more info >>

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