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Customer Care

Customer Service Policies

At The Launch Pad, our goal is complete customer satisfaction. If you any reason you are not satisfied with a purchase or service, have a problem or question or need more information on company policies and warranties, please contact Customer Care.

Below are links to answers for commonly requested information:

Customer Care Contact Info   Site Help for Quick Answers Hours: Monday thru Friday, 8:30 am-8 pm   Phone: 888-920-3450.extension 201 E-mail: care@launchpadonline.com     Technical Support Policies, Pricing & Programs Phone Support Policy & Procedures Technical FAQ for Quick Troubleshooting Credit Application Product Registration OnSite Service Contracts Equipment Warranty Information Refurbished Equipment How To Shop Online Shipping Information Returns Rebates Need Additional Assistance? If you don't find what your looking for here or need additional assistance, please contact customer care by phone or e-mail and we will be happy to assist you.