Onsite Computer Service, Repair, Networking and Support with liveconnect™
 

Onsite Computer Service, Server Management, Network Management:
Specializing in Small and Medium-sized Businesses
 

For customers in Florida and throughout the U.S, The Launch Pad provides immediate response onsite service and repair, network installation and management, new system setup, hardware and software installation and upgrades  and employee training and support for individuals, small businesses, organizations, government agencies and education institutions.  Hourly rates begin at $110.00 and installations or repairs can be arranged, evening, (scheduled after 6pm), weekend and holidays (special rates apply).

Through our national network of highly trained and certified technicians, we offer the same high-quality support services available to our local customers.  For non-local customers, not under one of our service contracts, please allow a 24 hour response time for onsite service. Rates can vary slightly by region falling within the $85 - $110 per hour range.

Our field staff consists of highly trained technicians including A+ certified hardware technicians, Novell and Microsoft Network engineers and Cisco engineers.  We also employ a team of certified expert cable installation technicians for building your infrastructure and wiring your network.

 The Launch Pad offers the following onsite computer services to local Tampa Bay Clients as well as Nationally

• Computer & printer setup & installation
   
• Computer & printer upgrades & repairs
   
• Computer software installation and operating system upgrades
   
• Point-of-Sale Hardware & Software installation including cash drawers and scanners
   
• Custom-built network installation by certified technicians including (Peer-to-peer, LANs & WANs, Wireless Networks)
   
• Security device installation and monitoring.
   
• Maintenance contract fufillment
   
• Onsite installation of Internet & Intranet solutions including e-mail setup, web page design and Website hosting
   
• Training & tutoring
   
• Business consulting services including technology needs analysis, project planning. website planning and work flow management.
• Managed Services with customized annual support agreements.
   

Meet Our Clients

Legal Solutions that deliver our industry-leading managed IT services; RevITup Legal Business Care Series for law firms and corporate legal departments. Our vendor-neutral Professional Services team ensures that when you’re ready to implement a new document management system, for example, or migrate users’ legal desktops to the latest software, your IT infrastructure will be transformed the right way.

Manufacturing Solutions for Small to Mid-sized Companies
With RevITup ShopFloor Business Care Series, you can enjoy fixed-fee managed IT services designed with your industry in mind. The Launch Pad’s seasoned Professional Services team – with years of experience with many of engagements that cover a broad spectrum of requirements – can help you transition to new technologies and migrate to new applications from ERP to AutoCad.

Association & Nonprofit Solutions that help membership organizations and nonprofits proactively manage their IT infrastructures at a fixed monthly cost

Healthcare Provider Solutions that offer 100% uptime to mission critical applications such as EMR, billing systems, practice management systems and LIS (laboratory information systems) as well as HIPPA compliant data management and backup.

Professional Service Solutions that pinpoint your IT needs and plan and integrate the resources for optimal solutions

Financial Service Solutions that offer a host of services to enable positive outcomes from SED audits, meet regulatory compliance and provide e-mail and IM compliance, persistent group chat and D3P (Designated 3rd Party) services.
 

New Customers
For first time customers, a complete system or network evaluation is available.   We offer annual support agreements as well as on-demand service for our clients.  24 hour, emergency response, help desk phone support and quality of service contracts are also available.   For annual support contract pricing and information, please contact our office. For per hourly non-contract service, please be aware that payment is due at the time services are rendered by cash, check or credit card unless net terms are previously established with The Launch pad.

National Support, Help Desk and Maintenance Agreements
We also provide regional service contracts and warranty services throughout the U.S.  For service contract information, contact our Sales Team; sales@launchpadonline.com or 888-920-3450 x210.  More information is also available on the Technical Support section of our site.

Schedule A Service Call
To schedule an appointment, please contact us at 888-448-1700 ext 201 or Request a Service Call online or if your prefer, e-mail support is available using our support form.

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